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Terms & Conditions

Effective Date: 19/08/25
 

Welcome to Spearing autocare. By booking our services or using our website, you agree to the following Terms & Conditions. Please read them carefully.

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1. Services

We provide professional car detailing services in Auckland, New Zealand. The scope of work, pricing, and service details will be agreed upon at the time of booking.

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2. Bookings & Payments

  • Bookings can be made through our website, phone, or email.

  • Payment must be made in full at the time of service once work is completed.

  • We accept Cash and online transfer in person after work is completed.

  • All prices are in New Zealand dollars (NZD) and include GST (if applicable).

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3. Cancellations & Rescheduling

  • If you need to cancel or reschedule, please provide at least 24 hours notice.

  • Cancellations made with less than 24 hours notice may incur a cancellation fee of $10.

  • We reserve the right to reschedule bookings in cases of bad weather, emergencies, or circumstances beyond our control.

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4. Customer Responsibilities

  • Please ensure your vehicle is available and accessible at the agreed time and location.

  • Remove personal belongings and valuables from your vehicle before your appointment. We are not responsible for loss or damage to personal items left in the vehicle.

  • Any pre-existing damage (scratches, dents, stains, etc.) will be noted and photographed before work begins.

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5. Liability

  • While we take the utmost care, we are not liable for pre-existing damage or issues that arise due to wear, age, or prior poor condition of the vehicle.

  • We are not responsible for indirect or consequential losses (e.g., business interruption, loss of income).

  • Our liability is limited to the cost of the service provided.

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6. Gift Vouchers & Promotions

  • Gift vouchers are non-refundable and must be used within the validity period stated.

  • Promotional offers are subject to availability and may be withdrawn at any time.

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7. Website Use

  • Our website is hosted on Wix. By using our site, you agree not to misuse or attempt to disrupt its operation.

  • All content on our website (text, images, logos) is owned by Spearing autocare and cannot be copied or reproduced without permission.

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8. Privacy

Your personal information is handled in accordance with our Privacy Policy.

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9. Governing Law

These Terms & Conditions are governed by the laws of New Zealand. Any disputes will be subject to the jurisdiction of New Zealand courts.

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10. Contact Us

If you have any questions about these Terms & Conditions, please contact us at:

Spearing autocare
Email: cargan.spearingautocare@gmail.com
Phone: (+64) 223525995

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